How To Fix The Right Things and Finally Get To Success With Your Business
You’ve invested a lot in your business in the hopes that it would create positive cash flow, be loved by your customers and create a stress free lifestyle doing what you love.
Although you are probably doing a lot of things right, the success that you dreamed of has still not materialized.
Yes, you have gotten through the challenges along the way but it seems that all you have accomplished is to create a high pressure job for yourself. You’ve wondered what was missing, why you haven’t gotten rich and you are wondering about how things are going to actually get better from here.
The bad news is – things are not going to change unless you do something different.
The good news is, there is a roadmap available that not many businesses know about, which will dramatically improve things for your business.
Are you ready to consider something else?
How about an adventure towards your own success- by becoming more excellent?
This is a fresh new approach to audit the level of excellence in your business. This is a complete process to get from where you are today to where you want to be - in the hopefully, not too distant future.
You’ll need courage to use this process and methodology to audit and examine your business. You’ll need to be brave to digest the findings and it will take real valor to implement the improvements indicated – but this journey to excellence is in fact, the road that leads directly, without variation to the success you want.
Becoming excellent means applying the research-based Ten Values of Excellence to your business.
According to Organizational Development veteran and satisfaction research expert Bart Allen Berry, these Ten Values of Excellence are the factors that correlate with being World Class in the eyes of your customers.
This is the science of what they are looking for from you and a methodology for how to deliver it - for your success. This breakthrough research reveals that your customers want a lot more from you than you think.
The Ten Values of Excellence research is tied to the highest customer return and recommend rates, loyalty, preference and achieving the most popular reputation for your business. (That’s the analytic way to describe ‘success’).
Your level of excellence can be scientifically measured and your customer’s behavior actually predicted according to how you score in each of these ten critical areas of excellence. Yes, it’s science.
You know all this already right? Think again. Relatively few organizations have heard of this fresh research, or applied it to themselves. You’re hearing about this because your business might be a good candidate for applying this approach to improve dramatically.
But are you listening?
Half of those who started reading this have already clicked on elsewhere, self-assured that they know what this is all about. These are the competitors you will be passing shortly on the way to your own success by continuing to read on.
For the other half who are likely still skeptical, it should be noted that this methodology is going to take a real commitment and sustained effort. Your improvement is not going to magically happen by itself.
Hearing that, perhaps another 30 percent of those reading will be scared away because of the work it will take, leaving the twenty percent here who are still here - curious. If you are one of those you should know that the methodology of self audit, analysis and improvement presented here is the shortest and most direct path to achieving excellence - and thereby to achieve the success of your business you have been looking for.
While you may have been doing many things well, what you have been lacking is a very specific, proven methodology that will reveal your excellence strengths and weaknesses, alignment with customer requirements and preferences, strategic positioning against competitors and the prioritization of an actionable list of things you will need to do to become excellent – and as a result, become very successful.
Excellence is defined by your customers - who will reward your business with repeat business, positive word of mouth, loyalty and preference. This is the destination you have been aiming for from the beginning.
Without a specific roadmap however, most business owners and managers wander from crisis to task to distraction and never achieve the sustained progress they should.
Get ready for your adventure towards excellence that will change all that.
This methodology will take you to places you haven’t explored before, and by applying the Ten Values of Excellence you will get the help you need to examine everything about your product or service delivery systems, human factors and the structural components of your business that will make a real difference - from Quality, Timeliness and Value to Internal Teamwork and how you demonstrate your commitment to bringing excellence to your customer relationships.
There's a lot more.
You’ll gain new clarity of purpose and your decision making will take on a whole new strategic perspective – all geared toward achievement of your business success. Your biggest enemies might be organizational inertia and resistance from those who might be comfortable with today’s mediocrity.
You’ll assume a natural leadership position by driving improvement and change and if there are others in your firm that need to get on board, this process will help to involve them as well. You’ll be able to logically and precisely define the purpose of each of your actions and measure the results of what each employee does - showing a direct effect on the bottom line.
As you dig deeply into your own organizational improvement and change you can rest assured that each of the Ten Values of Excellence have been discovered based on mountains of research with more than two million respondents in hundreds of industries. You can be fully assured that you will be doing exactly the right things as you accomplish the amazing transition from where your business is now towards being known as one of the best.
This will truly be an excellent adventure.
No this process and methodology is not necessarily expensive for your business. Of course your business has limited resources like everyone else, but you will have new clarity and prioritization about the allocation of your time and resources, with many of the improvements you uncover reducing or even eliminating expenditures you take for granted now.
This process will help you optimize what you do to focus on the things that will matter most.
There is a lot more to tell, but the essential process is this:
You can sign up here now and take the Organizational Audit of Excellence online. This is a complete 40 question self-audit process that will serve as the starting point on your adventure to excellence. You’ll receive a comprehensive statistical report with findings and recommendations specific to your business, organization or department.
This report will include:
- Your overall excellence score which correlates with a prediction of your customer % return and recommend rate. That means you will receive a definitive prediction about how many of your customers will return to buy again and recommend you to others-based on the audit. If your businesses’ scores are in the zone of dissatisfaction you will also learn about the negative word of mouth and impacts to your business. You’ll also learn about the pitfalls of falling into the zone of customer indifference and which of your scores are holding you there.
- You’ll receive scores for each of the Ten Values Of Excellence and for each of the forty sub-constructs of excellence – identifying your excellence strengths and weaknesses.
- You will get specific scores for each of the three main performance areas of excellence including: Human Factors, Process Factors, and Structural Factors. This reveals another dimension of where improvements need to be targeted.
- You’ll be guided through the customer preference weighting process to evaluate which are the most important of the ten values of excellence for a specific product or service and customer group. These core customer priorities must be tightly integrated into your organization’s mission.
- You’ll be able to perform competitor analysis that will allow you to compare item for item where your competitors are beating you and where you have advantages over them. This is incredibly strategic for businesses that compete in a defined geographic area such as restaurants or with a defined product where it is important to stand out among a field of suppliers.
In short you’ll have specific metrics for all of the areas of excellence important to your business, know what your strengths are where you need to improve and which areas need your focused attention now.
We will create a complete individualized report, just for your business.
You’ll also receive the complete “Becoming Excellent – Applying The Ten Values of Satisfaction” book and improvement guide by Bart Allen Berry, talking you through the research background, in depth explanation of each of the Values of Excellence and their sub-constructs, interpreting your audit results, in depth discussion of the dynamics of customer-supplier relationships and specific organizational improvement guidelines for your business.
This is the business improvement book you will love to have in your library and will refer to again and again.
This very strategic knowledge and insight can be shared with everyone in your organization and will serve to create understanding of the why and how improvements will have a direct positive effect on your business.
The benefits and success of ‘Becoming Excellent’ are waiting to be claimed by you for your business, and the implementation of this process is the surest way to get there. You can be on your way to becoming world class much faster than you think.
Get started now - Only $129 for the complete Organizational Audit of Excellence including personalized report for your business, improvement guide and more.
What does your Excellence Audit Report look like?
In addition to a comprehensive report, we’ll include the charts and graphs that help create easy understanding of your excellence scores in relationship to one another and how they impact your business overall. This will help you share results with others and demonstrate the need for changes you will be advocating.
In the book included, “Becoming Excellent- Applying the Ten Values of Excellence To Your Organization” you will have the complete audit with in depth explanations and definitions along with additional blank charts and graph worksheets you can reuse again and again.
This is a great resource if you would like to evaluate sub groups or departments in your company, different product lines or to complete the audit on your competitors.
This entire process is like a Ph.D. level organizational development course including management, strategy and customer satisfaction all rolled up into one. The best part is, it’s all about your business with all results and a full report tailored to your unique situation.
This could possibly be the most important investment in your business you have ever made – no kidding.
If you are feeling stuck in your current business or organization and looking for a catalyst that will drive change and improvement towards a higher level of success – this is definitely it.
If things are going Ok but you would like to drive further improvement to go from good to great – this methodology will provide all the metrics and the clear path you need - and it is a very healthy proactive process.
If your business is in crisis, this process will give you a very accurate roadmap as to what you need to do about it – first, second, third etc. This process will support and clarify the decisions you need to make now and those that could quite possibly save your business.
While this process is great for business owners and managers it also works with departments inside of larger companies. The benefits of completing the excellence audit will even apply to the work product of an individual employee - who has one boss as their main customer.
Start Your Organizational Audit of Excellence Now $129.
Who is Bart Allen Berry – Author of “Becoming Excellent – Applying the Values of Excellence In Your Organization”.
Bart is a 30 year veteran organizational development consultant, satisfaction research expert, speaker, strategic planning expert and trainer who has delivered employee and management development programs for more than 200,000 in six countries. Bart is the author of numerous books on teamwork, customer satisfaction and leadership and has worked with hundreds of companies including many of the Fortune 500, Government and smaller entrepreneurial firms.
Bart has provided training and programming for several Universities and Management Schools including UCSD, Stanford University, University of Redlands, Daniels School Of Leadership, NYU, University of Phoenix, UCR and University of Humanistic Studies.
Get on the excellence track now.
Comnplete Business Audit of Excellence Only $129
